Understand the pros and cons of each medium of communication (B)
Analyse the appropriate use of communication (A)
Create a Google Document listing all of the ways the school communications with you. Share this with penguinweb@gmail.com
Starter ( 5 mins)
List 5 different audiences Mrs Evans might communicate with in her job as a teacher.
Keywords ( 5 mins)
Add todays keywords to your Unit 4 keywords spreadsheet
Information (5 mins)
Communication in business involves messages to and from a variety of audiences. It might be internal or external and it could therefore be formal or informal.
Different audiences will be receiving different information, which might conflict. Each audience that a business communicates will have different requirements and expectations, one method of communication would not fit all. For example letting the staff know that the business is doing well and letting the shareholders know the same thing would involve a different level of formality and totally different details of the success. The shareholders would require fully detailed financial statements but the staff would just want to know the final figures.
Communication can cause conflict when the flow of communication is disrupted or the parties have not given each other feedback previously. Poor communication can lead to information being misunderstood which can lead to conflict.
Businesses must remember that communication with all audiences is of equal importance and should be appropriate for their expectations. == ==
Task ( 40 mins)
Click on the document below and use the FILE menu to Make a copy (google drive) OR Download a copy (Word)
Add in 5 more examples for each medium
Add in the pros/cons of each medium (think about formality etc)
Plenary (5 mins)
Take a look at the screenshot below - why was this an inappropriate medium? How could this cause conflict? Discuss
Methods of Communication
Lesson 1 Lesson 2 Lesson 3 Lesson 4 lesson 5 Lesson 6 End of Unit Test
Lesson Objectives
Starter ( 5 mins)
List 5 different audiences Mrs Evans might communicate with in her job as a teacher.Keywords ( 5 mins)
Add todays keywords to your Unit 4 keywords spreadsheetInformation (5 mins)
Communication in business involves messages to and from a variety of audiences. It might be internal or external and it could therefore be formal or informal.
Different audiences will be receiving different information, which might conflict. Each audience that a business communicates will have different requirements and expectations, one method of communication would not fit all. For example letting the staff know that the business is doing well and letting the shareholders know the same thing would involve a different level of formality and totally different details of the success. The shareholders would require fully detailed financial statements but the staff would just want to know the final figures.
Communication can cause conflict when the flow of communication is disrupted or the parties have not given each other feedback previously. Poor communication can lead to information being misunderstood which can lead to conflict.
Businesses must remember that communication with all audiences is of equal importance and should be appropriate for their expectations.
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Task ( 40 mins)
Click on the document below and use the FILE menu to Make a copy (google drive) OR Download a copy (Word)
Add in 5 more examples for each medium
Add in the pros/cons of each medium (think about formality etc)
Plenary (5 mins)
Take a look at the screenshot below - why was this an inappropriate medium? How could this cause conflict? Discuss